Thirty days of free top-ups
Platforms tidy up accounts now and then, and a few followers or likes can disappear after delivery. For 30 days from the end of delivery, email support@buyinstafollowers.uk with your ord_ reference and we top the count back up to what you bought. It costs nothing and you can ask more than once.
When you get money back
- We could not start or finish an order: we refund the undelivered part.
- The username or post became unavailable through no fault of yours before we started: full refund.
- You were charged twice by mistake: the duplicate is refunded.
Refunds go back to the card or wallet you paid with and usually show within 5 to 10 working days, depending on your bank.
When we cannot refund
- A pack that was delivered in full (a refill covers later drops)
- An order sent to a wrong username or link that you entered
- A profile switched to private or a post deleted during delivery; we will finish delivery once it is public again
How to ask
Find your reference
It starts with ord_ and is on your confirmation and the thank-you page.
Email us
Send it to support@buyinstafollowers.uk with “refill” or “refund” and the username or link.
We check and act
Usually the same day. You get an email when the refill starts or the refund is sent.
Your consumer rights
These promises sit on top of your statutory rights in the UK, never instead of them. Because a pack starts being delivered within minutes of payment, the usual 14-day cancellation period ends once delivery begins, which you agree to when you order.
Refund and refill questions
How long does a refill take to start?
Usually within a day of your email, often sooner. It runs at the same steady pace as the original delivery.
Can I get a refund instead of a refill?
If the pack was delivered in full, we refill rather than refund. If something was never delivered, you get the money back for that part.
What if I lost my order reference?
Email us with the username or link and the date and amount of payment, and we will find it.